Vic Firth Drum Key Vic Firth

Fast Shipping and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer a range of shipping services. Our warehouse personnel is highly-skilled and will pack your products according to our precise and precise specifications. Your items are carefully inspected and secured properly prior to shipping. Every day, we send thousands of packages to customers from all over the world. The fact that we are committed to becoming the biggest online retailer in the world is obvious. Warehouses and distribution centers are found in Europe as well as the USA.

It is important to note that orders with more than one item are processed according to the item.

Prior to shipment, we inspect the ordered items carefully before shipping. The majority of orders today are shipped in 48 hours. It is expected that delivery will take between 3 and 7 days.

Returns

We are not able to manage the stock in our factory and warehouse. So the actual stock may change at any time. Be aware that your order could become unfulfilled when you have placed the order.

Our policy is for 30 days. If it's been more than 30 days since you've bought the item and we're unable to offer you a full refund or exchange.

You are able to return a product if it is unused and is in the same state as the day you received it. It must also be in the original packaging.